You must be affiliated with an installation company which will assign you an installer account. 

You can then participate in the FranklinWH training.
 

Notes:
 You may also complete the installer training through on-site corporate training.

For homeowner: 

You may contact your installer directly for the necessary preparations before installation of FHP products.

For installer:

The following preparation is required before the installation of FHP products:
 1. Site survey 

2. Plan design

3. Preparation of materials and tools 

4 Planning and preparation of installation sites 

5. Networking

For details, please refer to the Franklin Home Power Installation Guide.

You must be affiliated with an installation company which will assign you an installer account. 

You can then participate in the FranklinWH training.
 

Notes:
 You may also complete the installer training through on-site corporate training.

Step 1: ① Disconnect the grid power supply breaker on aGate, 

② Disconnect the power input breaker from the optional generator, 

③ Disconnect the power input breaker from the solar generation system (first time).

Step 2: ④Turn off the EMS switch on aGate.

Step 3: ⑤Disconnect the aPower supply breaker on aGate.

If you cannot use your account to sign in to the FranklinWH app, please check whether you have completed the FranklinWH online training and received certification. If you have completed the training and certification but still fail to sign into the app, please contact the FranklinWH service team to reset your password.